Effective Date: 9 October 2026
This Privacy Policy describes how World Stori Tourism FZ-LLC (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit or use our website, https://getemiratesvisa.com, or access our visa assistance and related travel services.
getemiratesvisa.com is a private service platform owned and operated by World Stori Tourism FZ-LLC, a UAE-licensed company (License No. 17010457). The platform provides assistance with UAE visa applications and related travel services.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and that your personal information may be processed as described below, subject to applicable laws and regulations.
1. Purpose of Data Collection
We collect and process personal information to provide, manage, and improve our services, including:
- UAE visa application assistance
- Visa application document collection and processing support
- Tour packages and holiday bookings
- Flight and hotel booking assistance, where applicable
- Customer support, inquiries, and follow-ups
- Payment processing and transaction management
- Website performance monitoring and service improvement
- Compliance with applicable legal and regulatory requirements
2. Types of Information We Collect
Depending on the services you request, we may collect the following categories of information.
2.1 Personal Information
This may include:
- Full name
- Email address
- Phone number and WhatsApp contact details
- Nationality and country of residence
- Passport details and copies of passport documents
- Travel dates and visa application information
- Other supporting documents or information required for visa application assistance
- Billing, payment, and transaction details
We collect only the information reasonably necessary to provide the requested services or meet applicable legal obligations.
2.2 Technical Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and time spent on the website
- Referral sources and access logs
- Website interaction and usage data
This information helps us understand website usage, maintain security, troubleshoot technical issues, and improve our services.
2.3 Cookies and Similar Technologies
We may use cookies and similar technologies to remember preferences, improve website functionality, analyze visitor traffic, and understand how users interact with our website.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To assess and assist with UAE visa applications
- To collect and verify documents required for the requested services
- To communicate application updates and service-related information
- To respond to inquiries and provide customer support
- To process payments and maintain transaction records
- To arrange travel-related services requested by you
- To improve our website, services, and customer experience
- To detect and prevent fraud, misuse, or unauthorized activities
- To comply with applicable laws, regulations, and lawful requests from relevant authorities
- To send promotional communications where permitted by law and subject to your preferences
4. Data Storage and Retention
We take reasonable measures to store personal information securely and restrict access to authorized personnel and service providers who require it to perform their duties.
We retain personal information only for as long as reasonably necessary to:
- Provide and complete the services you request
- Maintain application and transaction records
- Resolve disputes and respond to customer inquiries
- Meet applicable legal, regulatory, accounting, and compliance obligations
- Establish, exercise, or defend legal claims where necessary
When personal information is no longer required, we will take reasonable steps to securely delete it or anonymize it, subject to applicable retention requirements.
5. Data Sharing and Disclosure
We do not sell your personal information to third parties.
We may share relevant information with the following categories of recipients when necessary to provide our services or meet legal obligations:
- Relevant UAE government departments and immigration authorities: Information and documents required for visa application processing or related procedures.
- Payment service providers: Payment processors and financial service providers involved in processing transactions.
- Travel and service partners: Airlines, hotels, tour operators, and other providers involved in services requested by you.
- Technology and analytics providers: Website hosting, security, analytics, communication, and technical support providers.
- Professional advisers: Legal, accounting, and compliance advisers where necessary.
- Legal and regulatory authorities: Where disclosure is required or permitted by applicable law or a lawful request.
We aim to ensure that third parties receiving personal information are subject to appropriate confidentiality, security, and data protection obligations where applicable.
6. International Data Transfers
Some of our service providers or travel partners may process or store personal information outside the United Arab Emirates.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is handled in accordance with applicable data protection requirements and that appropriate safeguards are implemented where required.
7. Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to:
- Remember user preferences
- Understand visitor traffic and website usage
- Monitor website performance
- Identify technical issues
- Improve website functionality and user experience
We may use third-party analytics services, such as Google Analytics, if enabled on our website. These services may collect information about website interactions in accordance with their respective privacy policies.
You may control cookies through your browser settings and any cookie preference tools made available on our website.
8. Microsoft Clarity
We may use Microsoft Clarity to understand how visitors interact with our website and to improve usability and performance.
Microsoft Clarity may collect interaction data, such as clicks, scrolling activity, navigation patterns, and session recordings, using cookies and other technologies.
The information collected may include technical identifiers and browsing activity. We configure and use these tools in accordance with applicable requirements and available privacy controls. We do not assume that all information collected through session recordings or analytics is automatically anonymous.
For further details about Microsoft's data practices, please review Microsoft's Privacy Statement on its official website.
9. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or loss.
These measures may include access restrictions, secure data transmission, appropriate system controls, and internal procedures for handling personal information.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
10. Your Privacy Rights and Choices
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or request restrictions on certain processing activities
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Submit a complaint to the relevant data protection authority, where applicable
These rights may be subject to legal, regulatory, contractual, or other lawful restrictions.
To exercise your rights or ask questions about the handling of your personal information, please contact us using the contact details provided in the Contact Us section below.
You may opt out of promotional emails by using the unsubscribe option where available or by contacting us directly. You may still receive essential service-related communications concerning your visa application, bookings, or transactions.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, payment platforms, or external services.
These third parties operate independently and may have their own privacy policies and terms of use. We are not responsible for the privacy practices or content of websites that we do not operate.
We encourage you to review the applicable privacy policies before submitting personal information to third-party websites or service providers.
12. Children's Privacy
Our website and services are not intended to encourage children to submit personal information independently.
Where visa assistance or travel services are requested for a minor, a parent, legal guardian, or authorized representative should provide the necessary information and documents, subject to applicable law.
If we become aware that personal information has been collected in circumstances that violate applicable legal requirements, we will take appropriate steps to address the matter.
13. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
Any updated version will be published on this page along with a revised effective date. We encourage you to review this page periodically to remain informed about how we handle your personal information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us:
Company Name: World Stori Tourism FZ-LLC
License Number: 17010457
Website: https://getemiratesvisa.com
Email: [email protected]
15. Disclaimer
getemiratesvisa.com is a private visa assistance platform owned and operated by World Stori Tourism FZ-LLC, a UAE-licensed company (License No. 17010457).
We provide assistance with UAE visa applications and related travel services. We are not a UAE government website, immigration authority, embassy, or consulate, and we do not independently approve or reject visa applications.
All visa decisions, including approval, rejection, and the issuance of visas, are made by the relevant UAE authorities. Using our services does not guarantee visa approval.
Our services are intended to assist applicants with the application process and related arrangements. Any applicable government fees, service fees, processing times, and requirements may vary depending on the application and the relevant authorities.